Services

Complete support for your NonStop environment.

A focused portfolio covering system management, hardware, software, security, monitoring and automation.

Experienced infrastructure engineer monitoring a mission-critical system
01

System management

24×7 remote operations, administration and on-call expertise.

HPE NonStop rack in an enterprise data centre
02

Hardware & software

Preventive support, troubleshooting, upgrades and lifecycle services.

Engineers monitoring mission-critical infrastructure in a network operations centre
03

Security & monitoring

Visibility, early warning, automation and security management.

Full service information

Details

System management

  • 24×7 on-call support
  • Install, configure and upgrade the NonStop OS
  • Configure and maintain TCP and Expand networks
  • Implement and execute backups
  • Disk-space and file management
  • Disaster recovery planning
  • Configuration analysis
  • Problem identification
  • Analysis of systems and procedures to avoid potential problems
  • Capacity planning, tuning and performance analysis
  • Plan and design NonStop systems

Hardware support

  • 24×7 on-call support
  • System health checks
  • Hardware error and log analysis

Software support

  • 24×7 on-call support
  • Software error analysis and identification of workarounds or solutions
  • Log analysis

System monitoring and automation

  • 24×7 on-call support
  • Monitor and automate system and application operations and batch processing
  • Support 24×7 operations through alerts and corrective measures
  • Create performance and availability reports

Security management

  • Create security concepts
  • Install and configure NonStop security software
  • Create security reports
  • Assist and support customers through audits